Return:
7 Days Easy Return policy
- If your item arrived in defective / damaged or incorrect/incomplete condition, a refund against return will be issued.
- An incorrect product has been delivered.
- The product received is incomplete.
- There Is not Return on Sale-items
- 200 will be charged for delivery on exchange parcel or on Refund.
- In cases of size change, or change of mind, the customer will be responsible for arranging the return of the parcel.
- The return parcel will not be accepted without a filled return form.
Exchanges:
- Exchanges are accepted within 7 days of the purchase date.
- All items must be in their original condition, unworn, unwashed, and with all tags attached.
- Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.
How to Return or Exchange:
- Contact our customer service team at nisaadotpk@gmail.com or call us at +92 370 7534385 to initiate the return or exchange process.
- Package the item(s) securely in the original packaging, if possible.
- Include a copy of the original invoice or order confirmation.
- Ship the item(s) to: House # 205, z block, Eden Orchard, Lasani Pulli, Faisalabad
- Once we receive the returned item(s), we will process your refund or exchange within 3 or 4 business days.
ORDER CANCELLATION
- Customers can cancel orders at any time before the order has been processed.
- Once the order has been shipped, you will receive a shipping confirmation via email and an SMS with your COD amount as well as the order tracking ID. Please note that sale items are non-returnable. As soon as the product has been delivered, our above-mentioned exchange policy will be applicable to your order.